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Terms & Conditions

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Please read the terms and conditions (the “Terms & Conditions”) set forth below, as they apply to your access and use of our services, including our various websites, apps, APIs, email notifications, applications buttons and widgets (the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as the “Content”). Your access to and use of the Services signifies your acceptance of these Terms & Conditions and agreement to be bound by them and any and all other applicable terms referenced herein absolutely.

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Other applicable terms

These Terms & Conditions refer to the additional terms in our Privacy Policy Statement, which also apply to your use of our services.

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Our Privacy Policy Statement sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information both within and outside of Singapore for storage, processing and use by us. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your District Active account, which you may not be able to opt-out from receiving. To cancel your account, have your data deleted and cease receiving further communications from District Technologies, please reach out to us at explore@districtrace.com.

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Information about us

 

The Services are provided and operated by District Technologies Pte Ltd. We are a company registered in Singapore with Unique Entity Number 201720037 and have our registered office at 76 Circular Road #02-01, Singapore.

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Changes of terms

 

We may amend the Terms & Conditions from time to time at our sole discretion without notice or liability to you. By continuing to use the Services following such amendments to the Terms of Service, you agree to be bound by such amendments.

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Changes to our services

 

The Services that we provide are always evolving and the form and nature of the Services that we provide may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time and without prior notice to you.

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We make no representations, warranties or guarantees, whether expressed or implied, that our Services or any content on our site is accurate, complete, up-to-date or free from errors or omissions.

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Accessing our services

 

We do not guarantee that our Services, or any content, will always be available or be uninterrupted. Access to our Services is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Services without notice. We will not be liable to you if for any reason our Services are unavailable at any time or for any period.

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You are responsible for making all arrangements necessary for you to have access to our Services.

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You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Terms of Service and other applicable terms and conditions, and that they comply with them.

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Your license to use the services

 

District Technologies Pte Ltd gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software that is provided to you by us as part of the Services. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by District Technologies Pte Ltd, in the manner permitted by these TTerms & Conditions.

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Our Intellectual property rights

 

All intellectual property rights subsisting in respect of the Services belong to District Technologies Pte Ltd or have been lawfully licensed to District Technologies Pte Ltd for use in connection with the Services. All rights under applicable laws are hereby reserved. You are not allowed to upload, post, publish, reproduce, transmit or distribute in any way any component of the website and/or mobile application itself or create derivative works with respect thereto, as the website and/or mobile application is copyrighted under applicable laws.

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You agree that we are free to use, disclose, adopt and modify all and any ideas, concepts, knowhow, proposals, suggestions, comments and other communications and information provided by you to us (the “Feedback”) in connection with the Services and/or your use of the Services without any payment to you. You hereby waive and agree to waive all and any rights and claims for any consideration, fees, royalties, charges and/or other payments in relation to our use, disclosure, adoption and/or modification of any or all of your Feedback.

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Limited liability and warranty

 

Please read this section carefully since it limits the liability of District Technologies Pte Ltd and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “Entities of District Technologies Pte Ltd”). Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result the contents of this section may not apply to you. Nothing in this section excludes or limits our liability for death or personal injury arising from our negligence or is intended to limit any rights you may have which may not be lawfully limited. All Information is for your general reference only. We do not accept any responsibility whatsoever in respect of such information.

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  1. YOUR ACCESS TO AND USE OF OUR SERVICES IS AT YOUR SOLE RISK AND IS PROVIDED “AS IS”, “AS AVAILABLE”. THE SERVICES ARE FOR YOUR PERSONAL USE ONLY AND THE ENTITIES OF District Technologies Pte Ltd MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES ON MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT.

  2. THE ENTIRE LIABILITY OF THE ENTITIES OF District Technologies Pte Ltd ENTITIES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES OR OTHERWISE, IS RE-PERFORMANCE OF DEFECTIVE SERVICES. IN JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF LIABILITY, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT ENDORSE, WARRANT OR GUARANTEE ANY MATERIAL, PRODUCT OR SERVICE OFFERED THROUGH US OR OUR SERVICES. WE ARE NOT AND WILL NOT BE A PARTY TO ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY.

  3. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE ENTITIES OF District Technologies Pte Ltd EXCEED ONE HUNDRED SINGAPORE DOLLARS (SGD 100).

  4. The Entities of District Technologies Pte Ltd shall not guarantee or assume any responsibility that:

  5. the information presented in our Services is accurate, adequate, current or reliable, or may be used for any purpose other than for general reference;

  6. the information presented in our Services is free of defect, error, omission, virus or anything which may change, erase, add to or damage your software, data or equipment;

  7. messages sent through the internet including in connection with the services will be free from interception, corruption, error, delay or loss;

  8. access to the Services will be available or be uninterrupted;

  9. use of the Services will achieve any particular result; or

  10. defects in the Services will be corrected.

  11. Without limiting the generality of the foregoing, in no event will the Entities of District Technologies Pte Ltd be liable to you or any other person for any direct, indirect, incidental, special, punitive or consequential loss or damages, including any loss of business, profit, goodwill or reputation arising out of any use, or inability to use, the information or the services, even if any of the Entities of District Technologies Pte Ltd has been advised of the possibility of such loss or damages.

  12. You will exercise and rely solely on your own skill and judgment in your use and interpretation of the information and use of the services. You are responsible to ensure that your use of the information and the Services complies with all applicable legal requirements.

  13. Without prejudice to the foregoing, if your use of the Services does not proceed satisfactorily and/or where applicable you do not receive appropriate responses to such use from us, as set out in these Terms & Conditions or otherwise, you are advised to contact us at explore@districtrace.com. No such lack of response shall be deemed to constitute any acquiescence or waiver.

  14. The limitation of liability contained in these Terms & Conditions will apply to the fullest extent permitted by applicable laws.

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Content copyright policy

 

District Technologies Pte Ltd respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us.

 

If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorised to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and that you are authorised to act on behalf of the copyright owner.

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We reserve the right to remove Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, we will also terminate a user's account if the user is determined to be a repeat infringer. Our address for notice of alleged copyright infringement appearing on the Services is explore@districtrace.com.

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Use of the services

 

We reserve the right at all times (but will not have an obligation), to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms & Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of District Technologies Pte Ltd its users and the public.

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We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

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You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, District Technologies Pte Ltd's computer systems, or the technical delivery systems of District Technologies Pte Ltd's providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to those terms and conditions), (scraping the Services without our prior consent is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, trojan, worm, logic bomb or other material which is malicious or technologically harmful, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

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We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.

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Linking to us

 

You may link to our Services provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

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Third party links and resources in our site

 

The links from the Services may take you to other sites or services and you acknowledge and agree that District Technologies Pte Ltd has no responsibility for the accuracy or availability of any Information provided by third parties services and websites.

The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by District Technologies Pte Ltd on the Services are subject to change. In consideration for us granting you access to and use of the Services, you agree that District Technologies Pte Ltd and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.

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Links to other websites and services do not constitute an endorsement by us of such websites or services, or the Information, products, advertising or other materials available made available by such third parties.

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Indemnity

 

You agree to defend, indemnify and hold us harmless from and against all liabilities, damages, claims, actions, costs and expenses (including without limitation legal fees), in connection with or arising from your breach of any of these Terms of Service and/or your use of the website. We may, if necessary, participate in the defence of any claim or action and any negotiations for settlement. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defence and control of any claim or action.

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Severance

 

The illegality, invalidity or unenforceability of any provision of these Terms & Conditions under the law of any jurisdiction shall not affect its legality, validity or enforceability under the laws of any other jurisdiction nor the legality, validity or enforceability of any other provision.

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Several users

 

If there are two or more persons adhering to these Terms & Conditions as user, their liability under the Terms & Conditions is joint and several, and their rights are joint.

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Waiver

No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

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Termination

 

The Terms & Conditions will continue to apply until terminated by either you or us as follows.

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- You may end your agreement with us at any time for any reason by discontinuing your use of the Services. You do not need to specifically inform us when you stop using the Services.

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- We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms & Conditions or (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account.

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- In all such cases, any provision of these Terms & Conditions that expressly or by implication is intended to come into or continue in force on or after termination of this agreement shall remain in full force and effect.

Nothing in this section shall affect our rights to change, limit or stop the provision of the Services without prior notice, as provided above in Clause 5 Changes to our services.

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Governing law and jurisdiction

These Terms & Conditions shall be governed by the laws of the Republic of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts.

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Languages

 

This agreement is drafted in the English language. If this agreement is translated into any other language, the English language version shall prevail.

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Member Content and Conduct

 

You understand that you, and not District Technologies Pte Ltd, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Services. District Technologies Pte Ltd does not proactively and routinely screen or monitor the Content posted to the Services by others and, as such, does not guarantee the accuracy, integrity or quality of such Content.

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District Technologies Pte Ltd may, in its sole discretion, screen, monitor, refuse or remove any Content, or remove any Content that violates the Terms or is otherwise objectionable. You understand that by using the Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will District Technologies Pte Ltd be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content made available on the Services. You agree to bear all risks associated with the use of any Content available in connection with the Services, including any reliance on the accuracy, completeness, or usefulness of such Content.

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You agree that District Technologies Pte Ltd is not responsible for, and does not endorse, Content posted on the Services. If your Content violates these Terms, you may bear legal responsibility for that Content. As between you and District Technologies Pte Ltd, any Content will be non-confidential and non-proprietary and we will not be liable for any use or disclosure of Content. You acknowledge and agree that your relationship with District Technologies Pte Ltd is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place District Technologies Pte Ltd in a position that is any different from the position held by members of the general public, including with regard to your Content. Your Content will not be subject to any obligation of confidence on the part of District Technologies Pte Ltd other than as set forth in our Privacy Policy and your privacy controls, and District Technologies Pte Ltd will not be liable for any use or disclosure of any Content you provide.

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You may not use the Services, or assist or encourage any other party, to engage in any of the following Prohibited Activities:

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  1. Publishing, transmitting, distributing or storing content, material, information or data that: (1) is illegal, obscene, defamatory, threatening, harassing, abusive, or hateful or that advocates violence; (2) is harmful to or interferes with the Services or any third party’s networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc.); (3) infringes, dilutes, misappropriates or otherwise violates any privacy, intellectual property, publicity or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets or other proprietary information (including unauthorized use of domain names); or (4) is fraudulent or contains false, deceptive or misleading statements, claims or representations (such as “phishing”);

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You agree that District Technologies Pte Ltd may collect, use, share and disclose your personal data, obtained by our organisation with your consent, to government agencies for these government agencies to serve you in a most efficient and effective way, unless such sharing is prohibited by the Personal Data Protection Act 2012 or other relevant legislation

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Responsible disclosure policy

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We consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

 

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

  • E-mail your findings to explore@district-technologies.com.

  • Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data;

  • Do not reveal the problem to others until it has been resolved;

  • Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties; and

  • Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.

What we promise:

  • We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date;

  • If you have followed the instructions above, we will not take any legal action against you in regard to the report;

  • We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission;

  • We will keep you informed of the progress towards resolving the problem;

  • In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise);

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

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